Our Privacy Policy
At a71com, your personal information is of the highest importance to us. This policy describes in detail how we collect, use, and keep your information secure.
1. Introduction
a71com ("we", "our", "platform") operates a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you visit our website a71com.cam or use our services.
By using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services. We may update this Policy from time to time, and you will be notified of any significant changes.
2. What Information We Collect
a71com collects various types of information to provide you with a secure and personalised experience. A detailed breakdown of the information collected is provided below:
2.1 Registration and Identity Information
- Full name and username
- Email address
- Date of birth (for age verification — minimum age is 21)
- National ID card or passport details (required for KYC verification)
- Residential address
2.2 Financial and Transaction Information
- bKash, Nagad, Rocket, or bank account details (used solely for processing transactions)
- Deposit and withdrawal history
- Betting activity and win/loss records
- Bonus and promotional offer usage details
2.3 Technical Information
- IP address and device identification details
- Browser type and operating system
- Cookie and local storage data
- Traffic source and navigation behaviour on the site
- Session duration and pages visited
3. Purpose of Data Collection
a71com uses your information only for legitimate and clearly defined purposes. The main reasons for using your information are listed below:
- For account creation, verification, and management
- For processing deposits, withdrawals, and other financial transactions
- To verify your age and identity (KYC process)
- To prevent fraud and ensure security
- For customer support and complaint resolution
- To send personalised bonuses and promotional offers (with your consent)
- To provide and monitor responsible gaming tools
- For site performance improvement and analytics
- To meet legal obligations
4. Sharing Information with Third Parties
a71com does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Service Provider Partners
Necessary information is shared with selected third parties for payment processing (mobile banking platforms such as bKash, Nagad, and Rocket), identity verification, fraud prevention, and technical services. These partners operate under our instructions and may not use your information for any other purpose.
4.2 Legal Requirements
Information may be disclosed in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we always aim to limit the amount of information disclosed to the minimum necessary.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer involving a71com, your information may be transferred to the new entity. You will be notified before any such change takes place.
5. Cookies and Tracking Technologies
a71com uses cookies, web beacons, and similar technologies to ensure site functionality and improve your experience. Information collected through cookies helps us remember your preferences, maintain your login state, and analyse usage patterns.
5.1 Essential Cookies
These cookies are essential for the core functionality of the site. They are required to maintain login sessions, carry out security checks, and process transactions. Disabling these cookies may prevent the site from functioning properly.
5.2 Analytics and Performance Cookies
We use analytics cookies to understand site traffic and user behaviour. This information is analysed statistically and is not used to identify any individual person.
6. Data Protection and Security
a71com follows industry-standard technologies and processes to protect your information:
- SSL/TLS encryption — all data transfers are encrypted
- AES-256 encryption for sensitive data
- Two-Factor Authentication support
- Regular security audits and penetration testing
- Strict data access control policies for staff
- Automated monitoring systems to detect suspicious activity
However, it is not possible to guarantee 100% security for data transmitted over the internet. We take every precaution, but we are committed to acting quickly and notifying you in the event of any security breach.
7. Data Retention Period
a71com retains your information in accordance with the following policy:
- Active account data: full information is retained for as long as the account remains active.
- After account closure: information required to meet legal obligations is retained for a maximum of 5 (five) years.
- Financial transaction records: retained for a set period for audit purposes.
- Marketing preferences: retained until you withdraw your consent.
Once the defined retention period has ended, information is securely deleted or anonymised.
8. Your Rights
As a user of the a71com platform, you have the following rights over your own information:
8.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We are committed to responding to your request within 30 business days.
8.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request that it be corrected. You can update much of your information directly in your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.
8.4 Right to Stop Marketing Communications
You may stop receiving promotional emails or notifications at any time. This can be done through your account settings or by contacting our support team.
9. Protection of Minors
a71com strictly prohibits registration and use of its services by anyone under the age of 21. We enforce this rule strictly through our identity verification process. If we become aware that a minor has created an account, that account will be closed immediately and the information will be deleted.
If a parent or guardian suspects that their child has used our platform, please contact our support team immediately.
10. International Data Transfers
a71com primarily serves users in Bangladesh. In some cases, our technical infrastructure or service providers may be located in other countries. Where information is transferred internationally, we ensure that the receiving party maintains appropriate security standards and that the information is processed in accordance with the terms of this Policy.
11. Changes to This Policy
a71com reserves the right to amend this Privacy Policy as needed. If significant changes are made, we will send a notification to your registered email and update the "Effective Date" on this page. Continuing to use our services after any changes means you are agreeing to the revised Policy.
We recommend that you visit this page regularly and stay familiar with the latest version of the Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:
Email: [email protected]
Support: 24/7 live chat — assistance available in Bengali
We aim to respond to all privacy-related requests within 30 business days.
This Privacy Policy has been issued by a71com and was last updated on January 1, 2026. For more information, please visit our Terms and Conditions and Responsible Gaming pages.